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  • CFPB still pushes for heftier credit card disclosures

    CFPB still pushes for heftier credit card disclosures The federal agency tasked with helping protect consumers from troublesome loan agreements and credit card debt is still focused on making contracts for cards easier to understand.

    Even as the federal Consumer Financial Protection Bureau has tackled a number of other credit-related issues facing Americans, it has not forgotten its task of simplifying credit card fee and rate disclosure documents, according to a report from Dow Jones Newswire. A number of prototypes for such agreements were introduced soon after the CFPB gained full regulatory power, but the agency has also turned its attentions to other matters.

    "My view continues to be that the consumer ought to be able to read the contract and we can … create a document that is [binding]," Marla Blow, assistant director of card markets for the Consumer Financial Protection Bureau, said during a recent presentation, according to the news agency.

    Clearer understanding of the terms of the accounts they are signing on to may be a boon for consumers, and could lead to fewer needing to seek significant debt relief measures as a result of extremely strained finances.

  • Consumers carrying far more credit card debt in March

    Consumers carrying far more credit card debt in March On a year-over-year basis, the amount of credit card debt carried by consumers increased significantly, reversing months of downward trends.

    The amount of credit card debt held nationwide surged in March, rising 7.8 percent on an annual basis, to a total of $803.6 billion, according to the latest monthly statistics from the Federal Reserve Board. That's the largest total seen this year, and, despite declines in both January and February, more or less returned consumers to the levels seen at the end of last year, when they owed $803.8 billion. However, that total is still well below the all-time high of nearly $989.1 billion observed in December 2008.

    Borrowing on other non-mortgage installment loans, like education and auto financing, also increased in March, the report said. It rose 11.3 percent year-over-year to nearly $1.74 trillion, and has continued to rise significantly in every month so far this year.

    Consumers who take on more in outstanding balances they can afford to pay back may end up having to seek out a number of debt relief options to keep themselves from running into significant financial problems.

  • Can misreported credit lead to need for debt relief?

    Can misreported credit lead to need for debt relief? Consumers who are struggling with large amounts of credit card debt and other outstanding balances have enough on their plates without worrying about the state of their credit reports when mistaken entries wind up there.

    In many cases, consumers might have inaccurate information on their credit reports, which can have a negative impact on their financial standing, as a result of what are known as "mixed files," according to a report from the Columbus Dispatch. For instance, consumers may have data for not only themselves, but also family members, neighbors, consumers with similar information such as names or Social Security numbers, and even those with no similarities, on their credit reports.

    Further, it can be difficult to clear these up because the burden of proof that a person is not responsible for the account on their credit report is on the consumer, the report said. Therefore, it can often be difficult to compile evidence of this.

    Mistaken entries on a credit report can lead to many financial hardships, including the necessity for debt relief if there is an account they just can't clear from their records.

  • Consumers could return to tapping credit card debt in next five years

    Consumers could return to tapping credit card debt in next five years In the last several years, the nation's top lenders have seen consumers' attitudes toward credit card debt change considerably as a result of the economic downturn, but some expect borrowers to start moving toward their old habits in the next few years.

    Between 2007 and the end of 2012, the amount of revenues enjoyed by credit card lenders is expected to have fallen by an average of 4 percent annually, to a total of $50.8 billion, according to new data from the industry research firm IBISWorld. This was the result of a large number of economic conditions, including lower employment rates, falling home values and tighter lending standards, as well as increased regulatory control over the lending industry. Altogether, these led consumer to rely less on revolving credit – that is, debt carried over from one month to the next – and higher rates of consumer delinquency and default. Currently, those two concerns alone absorb a total of 26.3 percent of lenders' revenues, though that's down from the high observed in 2009, at the height of the recent recession.

    But now new statistics have shown that consumers are once again returning to using their credit cards to make everyday purchases again, though they are approaching it differently, the report said. Now, they make sure to pay off their bills on-time and in general are keeping balances low enough that they can pay them off in full at the end of every month. Whether that trend continues remains to be seen, but IBISWorld projects that credit card lenders will see increased revenues over the next five years through the end of 2017.

    This will likely be for two reasons, the report said. First, lenders are generally increasing the value of rewards accounts that draw consumers in to borrowing more and – as a result of higher interest rates on these accounts – can generate more revenues. And second, experts predict there will be a huge surge in the use of mobile and online purchases in consumers' day to day life that will likewise lead to an increase in transactions as borrowers move away from using cash.

    Consumers who have struggled with high balances in the past and sought debt relief as a result may not be as eager to return to their old borrowing habits, but improving personal and economic conditions might prompt them to do so.

  • Americans happy to deal with credit card debt

    Americans happy to deal with credit card debt When it comes to dealing with the companies that control their credit card debt, most Americans are pretty happy with their experiences.

    About two-thirds of all consumers who posted comments about their dealings with credit card lenders online said they were left satisfied with their experiences, according to new data culled by the social networking data firm DigitalMR. The other one-third were unhappy with their experiences.

    Of all the nation's nine largest credit card lenders, American Express engendered the most positive experiences, the report said. It not only had the highest net sentiment score at 63 percent, but also had 35 percent of all positive comments in the entire industry. However, U.S. Bank wasn't far behind in terms of customer service with a rating of 61 percent.

    Having good customer service experiences might be helpful to consumers who are working hard to find some amount of debt relief from their lenders. For instance, it might allow them to work out a reasonable repayment plan if they can't afford their monthly bills, or negotiate a lower interest rate.

  • Credit card debt and other financial concerns still plague many Americans

    Credit card debt and other financial concerns still plague many Americans Though the economy has been steadily improving for more than a year now, millions of Americans are still struggling financially and many feel they need significant amounts of debt relief and other assistance to get their lives back on track.

    Many consumers are still trying rebuild their finances as a result of hardships faced during the recent recession, but now more are at least recognizing that they're having a significant amount of difficulties in dealing with their finances, according to a new survey from the National Foundation for Credit Counseling. After completing a 10-entry true/false quiz designed to illustrate signs of extreme financial difficulty, any one of which could be a sign that they needed significant help, 80 percent of consumers said they were in need of a "major overhaul." Another 13 percent said they could use a tune-up.

    "This statistic parallels the findings of the recent NFCC Financial Literacy Survey in which 80 percent of adults indicated they could benefit from additional advice and answers to everyday financial questions from a professional," said Gail Cunningham, a spokesperson for the NFCC. "It is encouraging that people recognize how perilous their financial situation has become. Now they need to take action to resolve the problem and keep it from spiraling out of control."

    Among the entries on the quiz were a number of questions related to consumers' handling of their credit card accounts, the report said. One led consumers to question whether their outstanding balances were growing every month, while another brought up whether those whose accounts were approaching their credit limits were applying for new cards to stay afloat financially. Others dealt with regularly making late payments – and skipping them altogether some months – or being pursued by debt collectors after bills went unpaid for several months.

    Millions of Americans still struggling with credit card debt may find that it's not easy to get their finances back in order, but doing so is crucial to not only their financial health, but in many cases, also their happiness. Making sure to have all payments to credit card and other lenders sent in on time and in full is the most important aspect of a consumer's credit score, and the amount being borrowed versus the total overall limits is another major concern.

  • Consumers still not taking on much credit card debt

    Consumers still not taking on much credit card debt Though the economy is generally improving and consumers may be feeling better about their personal finances, statistics indicate that many are still a bit wary of taking on credit card debt.

    Consumer spending grew 2.9 percent in the first quarter of 2012, and though that's the fastest pace seen in more than a year, it seems that relatively little of that was actually the result of increased credit card spending, according to a report from the Associated Press. In fact, data from the Federal Reserve Board shows credit card purchases slipped in value by more than $5 billion between January and February.

    Further, the Fed noted the amount carried on consumer credit cards overall totaled just $799 billion in February, the report said. That total was some 15 percent below the high seen in December 2007, the first month of the recent recession.

    Since the recession hit, many consumers may have sought some sort of shelter from the high cost of credit card borrowing, including looking for debt relief, scaling back spending, or cutting it out altogether.

  • Reading fine print can help consumers, if they can understand

    Reading fine print can help consumers, if they can understand Consumers who want to avoid making serious missteps when it comes to dealing with their credit card debt and other types of credit would likely do well to take the time to read the fine print of their lending agreements.

    Experts say that taking the time to read a lending agreement will give a consumer far more insight into the true cost of their account, and therefore those who might be struggling financially would likely benefit from taking the time to review their accounts in this way, according to a report from Bloomberg News. To that end, the federal Consumer Financial Protection Bureau has begun rolling out simplified lending agreements for a number of types of credit.

    However, some note that these don't go far enough, the report said. For one thing, they're not mandatory, and in many cases, they also do not mandate the use of plain language, only a clearer disclosure of costs.

    Consumers seeking debt relief may want to consider the importance of closely reading any new lending agreement they are about to enter into to make sure they fully understand what the true cost will be.

  • Many want to find debt relief, rebuild their credit scores

    Many want to find debt relief, rebuild their credit scores Millions of consumers across the country are still dealing with large constraints such as significant amounts of credit card debt, but more now recognize some of their biggest problem areas when it comes to managing their money and financial lives correctly.

    More than half of consumers – 56 percent – say that they believe their biggest financial problem area, and the one in which they could use the most help, is knowing what it takes to improve their credit score, according to a report poll from the National Foundation for Credit Counseling. Problematically however, while many recognize that their credit scores can play a significant role in all aspects of their personal financial life, they don't do enough on their own to make sure they're in good standing. Most respondents said they hadn't checked their credit report at any point in the last 12 months, but only 5 percent said they thought they needed help understanding the information contained in thedocument.

    This type of disconnect indicates that consumers simply might not know that the information on their credit report is what's used to comprise their score, NFCC spokesperson Gail Cunningham said. That's why experts usually advise that it takes ordering a credit report to understand what's wrong with a credit score.

    But consumers weren't only concerned about their credit standing, the report said. Another 23 percent of those polled said they think their biggest problem area is that they need to get their spending under control, and another 11 percent said they would like to have a better grasp on how to put more money into savings. Experts say that these two types of behavior combined can lead to serious financial problems because stretching budgets thin with overspending, and having nothing to fall back on in the event of an emergency, can lead to massive balances that can be difficult to get under control again.

    Consumers who run into large amounts of credit card balances and other bills often find themselves in need of debt relief. Since the end of the recent recession, however, many consumers have been conscientious in their efforts to pay down their debt and make sure they don't carry a balance from one month to the next.

  • Consumers continued to use credit cards more often last year

    Consumers continued to use credit cards more often last year Americans may now be feeling better about dealing with credit card debt and using their accounts responsibly now that the economy has made continual improvements over the last year, and that prompted many to increase spending and obtain new cards.

    The amount of credit, debit and prepaid cards carrying the brands of the world's six largest payment processors surged 12.4 percent to a total of more than 6.54 billion last year, as consumers continue to feel better about their financial standing, according to the latest Global Credit Card Brands study from the Nilson Report. In addition, the number of transactions processed on these cards rose to 135.33 billion in 2011, up 14.56 billion and 12.1 percent from the year before.

    However, at the same time, credit cards issued to U.S. consumers bearing the Visa, MasterCard or American Express brands generated 36.78 percent of all transactions worldwide, the report said. That's down from 37.65 percent in 2010.

    Many Americans are trying to find debt relief and being more cautious about adding to their balances, keeping the value of their purchases over the course of the month low enough that they could pay their bills off in full.